| Mailing Address: |
P.O. Box 300160
Waterford, MI 48330
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| Phone Number: |
888.826.3403 |
| Fax Number: |
248-666-3214 |
| E-mail us at: |
julier@mystencils.com |
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| Business Hours: |
Our regular business hours are 8:00 a.m. to 5:00 p.m. EST.
Your calls are very important to us, and we will make every
effort to return calls and respond to e-mails within 24 hours.
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CONTACT US
By completing the following form, you are providing important feedback
that will benefit all our customers.
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| Shipping and Handling Fees For Stencils: |
| Order Cost |
Add |
| Up to $50 | $ 9.50 |
| $50 to $100 | $10.50 |
| $100 to $150 | $11.50 |
| $150 to $200 | $12.50 |
| $200 to $300 | $13.50 |
| $300 to $500 | $14.50 |
| Over $500 | $17.00 |
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| Additional Shipping Charges: |
| Next Day Air | $22.00 |
| +2nd Day Air | $15.00 |
| +3 Day Select | $12.00 |
| Sorry, no C.O.D.s |
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| + Please note, UPS does not count the day you place your order as a day in the shipping time of 2nd Day Air and 3 Day Select shipping. For example, if you place an order on Monday using 2nd Day Air shipping, your order is not guaranteed to arrive until Wednesday.
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| All Alaska and Hawaii residents, please add $9.00 to your shipping since they must be shipped 2nd Day Air.
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| All International Orders please call, fax or e-mail us with your location for shipping charges.
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| Return Policy: No credit will be given for opened merchandise. Damages will receive credit if reported at time of receipt. Returns must be made within 30 days of receipt. Full credit less a 15% restocking fee will be given for merchandise. Shipping charges are non-refundable. Absolutely no returns will be accepted after 30 days.
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Class Cancellations: Refunds of class deposits will be given with a 15 day notification. If you cancel after the 15 day refund period, your deposit will be forwarded on to another class date.
We reserve the right to cancel classes at our discretion
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